My latest....Bud

STRYKER ORTHOPAEDICS
 
Point of Contact:
 
Mike Pinson
Operations Manager
Stryker Orthopaedics
Foster City, CA
T: 650-345-0107 (Ext 2263)
C: 650-773-5033
 
The Team Leader is responsible for providing leadership and expertise
for loaner kit/order fulfillment. This role is responsible for
overseeing the distribution of products/services for our
representatives and customers. Specifics include: order entry;
picking, shipping, tracking and usage. By managing these processes,
you will maintain a state of constant audit readiness, including
outstanding transactions, which account for up to 50% of Branch’s
inventory assets. You will also lead, supervise and coordinate the
activities of all loaner kit/ warehouse operations throughout the
entire branch, including production and operating workers. This will
encompass the people manager responsibilities including: scheduling,
training, coaching, discipline, performance management and
evaluation, compensation management, recruitment and terminations.

Depending on the branch size, this role may also encompass the
leadership for inventory operations and personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•  Manage best practice implementation to meet/exceed business goals
and standards.
•  Inspect products or materials for damage, defects, or shortages.
•  Meeting established metrics for operations (i.e. turns, service
levels).
•  Check inventory records to determine availability of requested
products.
•  Compile and inspect incoming/outgoing kits for compliance with
specifications and usage.
•  Clean and maintain supplies, tools, equipment, and storage areas
in order to ensure compliance with safety regulations.
•  Examine and inspect stock items for wear or defects, reporting any
damage to supervisors.
•  Coordinate Drivers and routes - shipments, etc.
•  Assess product delivery choices.
•  Use computers to enter, access, retrieve data.
•  Maintain account records, reporting and filing.
•  Process orders for products.
•  Confer with distribution, sales, shipping, warehouse, or common
carrier personnel in order to expedite or trace deliveries.
•  Investigate customer complaints.
•  Track service levels and problem solve any discrepancies.
•  Participate in on-call rotation schedule.
•  Utilize processes and tools for scheduling surgeries.
•  Manage inventories by tracking inventory records reflecting
product movement, notifying departments when supplies of specific
items are low, or when orders would deplete available supplies.
•  Work with internal resources for alternative product obtainment
(e.g. loaner bank, other warehouses, consignments).
•  Cycle count activities.
•  Set up and organize the warehouse for incoming and outgoing
surgery shipments.
•  Organize, retrieve or place goods from/into stock received via
multiple sources.
•  Keep records on the use and/or damage of stock or stock handling
equipment, inventory for expiration dates etc.
•  Prepare reports as required.
•  Supports management in preparation for branch audits.
•  Rotate in the on-call schedule.
JOB DESCRIPTION:
•  The Team Leader is responsible for providing leadership and
expertise for loaner kit/order fulfillment. This role is responsible
for overseeing the distribution of products/services for our
representatives and customers. Specifics include: order entry;
picking, shipping, tracking and usage. By managing these processes,
you will maintain a state of constant audit readiness, including
outstanding transactions, which account for up to 50% of Branch’s
inventory assets.

You will also lead, supervise and coordinate the activities of all
loaner kit/ warehouse operations throughout the entire branch,
including production and operating workers. This will encompass the
people manager responsibilities including: scheduling, training,
coaching, discipline, performance management and evaluation,
compensation management, recruitment and terminations.

Depending on the branch size, this role may also encompass the
leadership for inventory operations and personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•  Manage best practice implementation to meet/exceed business goals
and standards.
•  Inspect products or materials for damage, defects, or shortages.
•  Meeting established metrics for operations (i.e. turns, service
levels).
•  Check inventory records to determine availability of requested
products.
•  Compile and inspect incoming/outgoing kits for compliance with
specifications and usage.
•  Clean and maintain supplies, tools, equipment, and storage areas
in order to ensure compliance with safety regulations.
•  Examine and inspect stock items for wear or defects, reporting any
damage to supervisors.
•  Coordinate Drivers and routes - shipments, etc.
•  Assess product delivery choices.
•  Use computers to enter, access, retrieve data.
•  Maintain account records, reporting and filing.
•  Process orders for products.
•  Confer with distribution, sales, shipping, warehouse, or common
carrier personnel in order to expedite or trace deliveries.
•  Investigate customer complaints.
•  Track service levels and problem solve any discrepancies.
•  Participate in on-call rotation schedule.
•  Utilize processes and tools for scheduling surgeries.
•  Manage inventories by tracking inventory records reflecting
product movement, notifying departments when supplies of specific
items are low, or when orders would deplete available supplies.
•  Work with internal resources for alternative product obtainment
(e.g. loaner bank, other warehouses, consignments).
•  Cycle count activities.
•  Set up and organize the warehouse for incoming and outgoing
surgery shipments.
•  Organize, retrieve or place goods from/into stock received via
multiple sources.
•  Keep records on the use and/or damage of stock or stock handling
equipment, inventory for expiration dates etc.
•  Prepare reports as required.
•  Supports management in preparation for branch audits.
•  Rotate in the on-call schedule.
•  Schedule and lead meetings with team members to update on new
policies/procedures, schedules and incidents.
EDUCATION
•  BS/BA in business or related discipline desired.
•  Knowledge of principles and processes for providing customer
service. This includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
•  Strong problem solving and communication skills.
•  Knowledge of administrative and clerical procedures and systems
such as word processing, managing files and records, and office
procedures.
•  Knowledge in logistics/routing scheduling delivery methods.